Www88 FAQ — FAQ

No. Under www88's rules, only one account may be created per mobile number or identity. Attempting to open multiple accounts puts all of them at risk of being permanently closed, and any funds held in those accounts may be forfeited.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and you'll receive an OTP or a password reset link. Set your new password and log back in. If you run into any issues, contact live support.

You must be at least 18 years old to register at www88. Your date of birth is verified during registration. Any account found to belong to a minor will be closed immediately. Responsible gaming is our top priority.

Yes. You can update your email, password, and certain details from Account Settings. However, changes to your name or date of birth require KYC verification. Please contact support to make those changes.

The minimum deposit at www88 is as low as BDT 100 for most payment methods. The minimum may vary slightly depending on the method you choose. Maximum limits also depend on the method and your account level. See the deposit page for full details.

www88 accepts deposits via mobile banking, bank transfer, and a range of digital wallets. All payment methods have been selected with Bangladeshi users in mind. See the full list on the deposit page.

Deposits are usually instant — funds typically appear in your account within 1 to 5 minutes. Bank transfers may take 15 to 30 minutes. If your deposit hasn't arrived after 30 minutes, please contact support and provide your transaction reference number.

www88 generally does not charge any fees on deposits. However, your payment provider — whether mobile banking or a bank — may apply a transaction fee, depending on their own policy.

For verified accounts, withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days. If KYC verification is not yet complete, your first withdrawal may take a little longer.

The minimum withdrawal amount at www88 is generally BDT 300. The maximum daily withdrawal limit depends on your account level and KYC verification status. VIP members enjoy significantly higher withdrawal limits.

Common reasons a withdrawal may be held up include: incomplete KYC verification, unmet bonus wagering requirements, suspicious activity detected on your account, or incorrect bank details. If your withdrawal is stuck for any of these reasons, contact support.

Once you register at www88 and make your first deposit, the welcome bonus is automatically credited to your account. No extra steps are needed to claim it. Just make sure your account is fully registered before making your first deposit.

A wagering requirement is the amount you need to bet before you can withdraw bonus funds. For example, if your bonus is BDT 100 with a 5x wagering requirement, you must place BDT 500 in bets before withdrawing. Full terms for each bonus are listed on the promotions page.

Yes. If you prefer to play without a bonus, select the "No Bonus" option at the time of deposit, or turn off bonuses from Account Settings. Once a bonus has been added to your account, withdrawals may be restricted until the wagering requirement is met.

Share your referral code or link from your account. When someone registers and makes their first deposit using your code, you'll receive a referral bonus. See the promotions page for full referral terms.

www88 offers 500+ games, including Live Casino (baccarat, blackjack, roulette, poker), Sports Betting (cricket, football, tennis), slots, fish games, lottery, and virtual sports. New games are added regularly.

Yes. All games on www88 use independently verified RNG (Random Number Generator) technology. Live Casino games are run in real time with professional dealers and every action is visible via live video. Our game providers are internationally licensed.

If you lose your connection, the game will automatically pause. Once you reconnect, you can resume exactly where you left off. If a bet was already placed, the system saves it and the outcome will be reflected in your account once the result is settled.

Yes. www88 uses 256-bit SSL encryption to keep all your data secure. Your personal information is never sold or shared with third parties. You can read more on our Privacy Policy page.

If you notice an unfamiliar login, unauthorized transaction, or any unusual activity on your account, change your password immediately and contact www88 support. You can also request a temporary account lock if needed.

Download the APK file directly from the www88 app download page and install it. Android users can get it from the download page. iOS users will find the App Store link there as well. The installation guide is also available on the download page.

If you have trouble installing on Android, go to your phone's Settings and enable "Unknown Sources" or "Install Unknown Apps". Then try installing the APK again. If the issue persists, check your device's storage or contact support.

Yes. The www88 website is fully mobile-friendly. You can play directly from Chrome, Firefox, or any browser without the app. That said, the app offers biometric login, push notifications, and offline features.